stylish gifts from emerging designers
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Frequently Asked Questions

How do I know if my order has been received? 

You will receive an email confirmation once you place your order and another once your purchase has been shipped. 

How can I track my order? 

Once your order is shipped you will receive an emailed shipping confirmation that contains a USPS tracking number. Please allow a couple of hours for this to register in their system before tracking it as information will not be available immediately. If you have any questions or issues regarding your shipment, please feel free to email us at hello@gloria-grace.com. 

How long will it take to receive my order? 

Your order will be shipped in 1 - 3 business days after purchase. The transit time for orders averages about 1-3 days (orders are shipped via USPS Priority Mail).

Please contact us at hello@gloria-grace.com if you have a rush order and need expedited shipping.

What are your payment methods? 

We accept all major credit card payment methods: Visa, Mastercard, Discover, American Express. No checks or money orders. Unfortunately, due to our hosting platform we are unable to accept Paypal at this time. We know this can be frustrating, as many use paypal, so please send us an email and we can work something out! 

Is it safe to order online? 

Yes, we are committed to ensuring that your information is secure. Credit card transactions are made through a third party website, Stripe, a reputable credit card processing company. Customer information is only stored on our secure database and not used for anything other than authorized promotions or internal reference.

What is your privacy policy? 

We respect the privacy of all individuals visiting our website. We promise we will never sell or give out any information you provide us, to anyone.